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Shipping policy


Great news – 48 Hrs Delivery is available for all orders placed for delivery within the UK!

Please note, all orders received by 12 pm (Midday) will most likely arrive within 3 working days.  On rare occasions, deliveries may take 4-5 working days. We use 1st Class Royal Mail National Service for all of our last-mile delivery requirements.

When shipped outside the UK, KHAMSA items may be subject to import duties and taxes.  KHAMSA does not pay these duties and taxes, and you are not charged for these at the time of placing your order. These costs will be invoiced by the shipping carrier upon delivery of your items and you’ll be responsible for the payment of any such import duties and taxes.

Duty and tax rates vary from country to country, and also depend on the items that are being shipped. We have no control over these charges and encourage you to contact your local customs office for further information before placing your order.


KHAMSA insures every purchase during its time en-route to you, from the moment it leaves the warehouse until the moment it’s delivered to your door. We require a signature for all delivered goods; once you’ve signed for your items we’re no longer responsible for them. If you’ve specified a recipient other than yourself for delivery (for example if the item is a gift) then you accept that evidence of a signature by the named recipient (or addressee) is evidence of delivery and fulfilment by KHAMSA.

We aim to dispatch items within 24 hours of receiving your order, Monday to Friday. All delivery times referred to above are estimates only, and we do not accept any liability for failure to deliver items within the stated delivery period. We’ll do our best though.

Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.